Privacy Policy

PRIVACY POLICY

The terms “We”/ “Us”/ “Our”/ “Company” individually and collectively refer to Lals Academy registered under Leall Education Pvt Ltd. And the terms “You”/ “Your”/ “Yourself” refer to the users.
This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder and the amended
provisions pertaining to electronic documents/records in various statutes as amended by the Information Technology Act 2000. This Privacy Policy does not require any physical, electronic or digital signature.
This Privacy Policy is a legally binding document between you and Leall Education Pvt Ltd. (both terms defined below). The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the I accept tab or by use of the Mobile app or by other means) and will govern the relationship between you and Leall Education Pvt Ltd. for your use of the Mobile Application (defined below).
This document is published and shall be construed in accordance with the provisions of the Information Technology (reasonable security practices and procedures and sensitive personal data of information) rules, 2011 under Information Technology Act, 2000; that require publishing of the Privacy Policy for collection, use, storage and transfer of sensitive personal data or information. Please read this Privacy Policy carefully by using  the Mobile app, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this Mobile app.
By providing us your Information or by making use of the facilities provided by the Mobile app you hereby consent to the collection, storage, processing and transfer of any or all of your personal information and non - personal information by us as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of your information shall not cause any loss or wrongful gain to you or any other person.

USER INFORMATION

To avail certain services on our Mobile app users are required  to provide certain information for the registration process namely:- (a)  your name,  (b) email address,  (c) sex,   (d) age,  (e) PIN code,  (f) credit card or debit card details  (g) medical records and history  (h) sexual orientation,   (i) biometric information,  (j) password etc. and/or your occupation, interests, and the like. The information as supplied by the users enables us to improve our sites and provide you the most user - friendly experience. All required information is service dependent and we may use the above said user information to maintain, protect, and improve its services (including advertising services) and for developing new services such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.

INFORMATION SHARING
We shares the sensitives personal information to any third party without obtaining the prior consent of the user in the following limited circumstances:
(a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these terms; for complying with the applicable laws and regulations.
(b) We proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.



INFORMATION SECURITY

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorised access to systems where we store personal data. All information gathered on our mobile app is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password - protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with internet access. However the internet is an ever envolving medium. We may change our Privacy Policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.

USE OF CONTENT

All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under licence, by the business and/or its associate entities who feature on this mobile app. The use of these properties or any other content on this mobile app, except as provided in these terms and conditions or in the mobile app content, is strictly prohibited.

Yoy may not sell or modify the content of this Mobile app or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organisation’s or entity’s written permission.

ACCEPTABLE MOBILE APP USE

(A)  Security Rules
Visitors are prohibited from violating or attempting to violate the security of the Mobile app, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorised to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation, (3) attempting to interfere with service to any user, host or network,  including, without limitation, via means of submitting a virus or “Trojan horse” to the mobile app, overloading, “flooding”, “mail bombing” or “crashing”, or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and/or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

(B)  General Rules
Visitors may not use the mobile app in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libellous, defamatory, pornographic, profane, obscene, theratening, abusive or hateful.

Refund and Cancellation Policy

Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

Our Policy for the cancellation and refund will be as follows:

 Cancellation Policy

Order once placed can only be canceled within 4 hours from placing the order, you can write to our customer support team on lealleducation@gmail.com or call us on +91 920 - 779 - 0022. In such cases, the order will be canceled and the money will be refunded to you within 48-72 business hours after the cancellation request

Refund Policy

In case of dissatisfaction from our services, clients have the liberty to cancel their products/services and request a refund from us

Refunds will be issued to the original source account provided at the time of purchase. After the refund has been initiated, as per the Returns Policy, the refund amount is expected to reflect in the customer account with in 10 Business Days.


INDEMNITY

The user unilaterally agree to indemnify and hold harmless, without objection, the company, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages what ever arising from or resulting from their use of www.lealledu.com or their breach of the terms.

Grievance Redressal

Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comenent or  breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to lealleducation@gmail.com...

(“Grievance Officer”)
Mr.Viji (General Manager)
www.lealledu.com
company name : Leall Education Pvt Ltd. Address : Nedumangad Thiruvananthapuram
Email : lealleducation@gmail.com
+91 920 - 779 - 0022
Academy and Publications Address

SS Kovil Road, Santhi Nagar,
Thampanoor, Thiruvananthapuram
Kerala, India 695001
+91 920 - 779 - 0022
email : lalsacademy@gmail.com (mailto:lealleducation@gmail.com),
www.lealledu.com

Registered Address
NMC 13/537/8 Saraswathy building
Ayodhya, Near GHS Nedumangad
Thiruvananthapuram, Kerala, India, 695541
 www.lealledu.com

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